J. G. Vargas-Hernández, P. Calderón Campos, F. Palomares Salceda, e R. Almanza Jiménez, “New perspective in the design of quality management systems”, REVUNIFEBE, vol. 1, nº 19, p. 104–113, fev. 2017, Acesso em: out. 28, 2026. Disponível em: https://periodicos.unifebe.edu.br/index.php/RevistaUnifebe/article/view/557